Documentation Methodology

Tech-Tav provides high-quality technical writing services and support on par with the highest international standards (Telcordia GR-454-CORE). At every stage, we use proven methods to ensure uniform high quality, rapid delivery and low total cost. Our writers communicate highly technical information effectively to both technical audiences and end users. The documentation that we develop to suit your customers' needs will reduce support calls and cut costs for your R&D infrastructure.

We have extensive experience in:

  • Telecom and Datacom Hardware, Telephony Infrastructure and Instrumentation
    Site preparation, installation, configuration, user, operation, maintenance, service, planning and testing guides
  • Network Management, Data Mining and Warehousing, Security, Networking, Enterprise Search, Disaster Recovery, Enterprise Application Integration, Network Security, Digital Printing, Content Delivery and Offline Access Solutions
    Installation, configuration, quick-start, user, quick-reference, API, SDK, advanced application, system administration, reference and maintenance guides
  • Cross-Platform Electronic Publishing
    XML, Web Help, JavaHelp, Oracle Help, Eclipse Help, WinHelp, CHM, HTML pages, HTML help, PDF

Featured Success Stories

2004 Athens Olympics    CMER Industries  

Working with CMER Industries under a tight schedule, the Tech-Tav technical wriring team produced top-notch technical documentation for the security provisions of the 2004 Athens Olympics. According to Gideon Friedman, ILS Manager: "What people said was impossible, they accomplished."

Miriam Lottner, Tech-Tav's Vice President, comments: "This project spotlights the real value of working with Tech-Tav. We pride ourselves in working outside of standard paradigms. We provide the people, experience and perseverance to get the job done on time and within budget."

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