Take this Doc and Shove It (In a Drawer)

I arrived happily in my office this morning, ready to take on the day.  But then the phone rang and I received a most disturbing message: hurry up, produce more pages and don’t worry about the quality. This was a technical writer’s worst nightmare! We’ve been staying up late, working overtime documenting this very cool technology, and now all that work seems to have been for naught. The book will be just shoved into a drawer, never to see the light of day. No user will ever flip through its pages, no programmer will consult its coded diagrams. Will its cellophane wrapper ever even be removed? (Sigh…)

Technical Writing Comic from pcweenies.com

I beg you to rethink the whole purpose of expending precious resources to create useless content. But if for some reason you decide that you simply must create documentation that you have no intention of using or sharing, please don’t tell us. It just breaks our little technical writing hearts.

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Miriam Lottner, VP of Tech-Tav, is a “single sorceress” and technical documentation innovator whose professional passion is helping her clients work smarter, faster and better by lowering costs and increasing employee satisfaction. Her background includes corporate distribution, textile manufacturing, professional photography, tech marcom and software sales. She founded the Israeli Documentation Management Forum and is an accomplished public speaker and trainer. Miriam lives in Yad Binyamin, Israel with her husband and 4-year-old twin girls.

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